Be you, be BLISS !
“A future where sexual health is a natural part of healthcare, where every person feels seen, respected, and empowered to embrace their whole self in a safe, stigma-free wellness experience.” — Dr. Roberto Ortiz
BLISS Health's mission is to accommodate patients with an improved medical care standard in Florida. By doing so, BLISS Health is taking a holistic approach to HIV infected individuals and those at risk, covering all possible sexually transmitted diseases, and chronic hepatitis with an emphasis on prevention medicine. BLISS Health's mission is also to provide a judgement free space as well as an inclusive environment where any person can be encouraged to enhance their sexual health.
What Is BLISS Health?
BLISS Health is a comprehensive sexual health center dedicated to screening, treating, and preventing STDs throughout Florida. Since opening in June 2015, visionary leader Dr. Roberto Ortiz and our medical team have combined decades of research and clinical expertise to offer a full spectrum of care. Beyond traditional testing, we provide holistic services including gender-affirming care, specialized care for all genders, mental health counseling, wellness department, and an in-house pharmacy. As a hybrid organization, we collaborate with BLISS Cares to remove financial barriers, ensuring every patient receives elite medical attention regardless of their ability to pay. At BLISS, we work tirelessly so you can live your life with confidence and peace of mind.
Sexual health is essential for general health, quality of life, and well-being. The Declaration for Sexual Rights by the World Association for Sexual Health (WAS 2014) states that sexual health is a right grounded in universal human rights. Sexual health is defined as a state of physical, emotional, mental, and social well-being in relationship to sexuality. Sexual health is developed over a lifespan, from cradle to grave. Integrating sexuality into one’s life in a balanced way is a life-time endeavor.
BLISS Guiding Principles ( Our Culture Code )
1. Patient-Driven
The Promise: We never turn a patient away. Access is our heartbeat.
The Practice:
- Accommodate: We meet every individual exactly where they are the moment they walk through our doors.
- Serve: Every interaction is rooted in dignity, radical responsiveness, and respect.
- Impact: We proactively reach those who need our specialized care the most.
2. Spilling Into the Community
The Promise: Healthcare has no walls. We build trust where our community lives, works, and thrives.
The Practice:
- Advocate: We take our sex-positive philosophy to the streets, the boardrooms, and the neighborhoods.
- Partner: We bridge gaps through intentional outreach, education, and grassroots partnerships.
3. Pioneers in Sexual Wellness
The Promise: We don't just treat; we teach. We co-create education with the voices of those we serve.
The Practice:
- Educate: We are a "teaching clinic," constantly elevating wellness literacy for both staff and the public.
- Collaborate: We invite our community to the table to help design the programs they actually need.
4. Human-Centered & Affirming
The Promise: We honor the whole person — body, identity, and experience — without judgment.
The Practice:
- Empathize: We lead with radical inclusivity and empathy.
- Protect: We maintain safe, affirming spaces where both patients and employees can be their authentic selves.
5. A Culture of Excellence (A Great Place to Work)
The Promise: We foster belonging and invest in the people who make Bliss possible.
The Practice:
- Invest: We offer competitive rewards that reflect our value for your expertise and well-being.
- Thrive: We build paths for professional growth, ensuring our team is as healthy and successful as our patients.
6. Ownership Thinking
The Promise: We act like owners, making purposeful decisions aligned with our mission.
The Practice:
- Accountability: We take full responsibility for our actions and their ripple effects.
- Value-Creation: We weigh every decision by the value it creates for our patients and the organization's future.
7. Distributed Authority (Holacracy)
The Promise: We lead together. Authority is shared, roles are clear, and autonomy is expected.
The Practice:
- Empower: We trust individuals to lead within their roles without micromanagement.
- Evolve: We use structured collaboration to pivot quickly, evolving our roles as our community's needs change.
8. Unwavering Ethics
The Promise: Integrity is our baseline. We do the right thing, even when it's the hard thing.
The Practice:
- Transparency: We operate with total honesty, professionalism, and medical confidentiality.
- Integrity: We uphold the highest standards of compliant care and values-based decision-making.
These aren't just words on a page; they are the DNA of our daily work. We live these principles to shape a future where sexual health is a celebrated right, not a source of shame.
Health isn't just a clinic; we are a movement. As a Certified B Corporation and a state-registered Social Purpose Corporation (SPC), we are legally committed to a "triple Leading the Way as Florida’s First B Corp Clinic BLISS bottom line": people, planet, and purpose. We don't just promise to do good—we prove it.
By meeting the highest verified standards of social and environmental performance, accountability, and transparency, we ensure that every decision we make benefits our patients, our employees, and the Florida community we call home.
Our Services
Comprehensive sexual health services designed around your needs.
Same-Day Test & Treat
BLISS Armor Daily
The New Sexual You
What Our Patients Say
Based on Google Reviews · Sorted by highest rating
BLISS Health changed my approach to sexual health completely. The staff is non-judgmental, knowledgeable, and made me feel comfortable from the moment I walked in. Same-day testing and treatment is a game-changer.
The most welcoming and professional clinic I've ever been to. Dr. and the entire team treat you with dignity. Got my PrEP prescription quickly and they walked me through everything. Highly recommend!
Finally a clinic that gets it. Quick, confidential, and they actually care. The walk-in service is amazing — I was in and out in under an hour with results and a treatment plan. Five stars all the way.
BLISS Armor Daily program has been life-changing. The team is incredibly supportive and knowledgeable. They take the time to answer every question and make you feel empowered about your health.
Best healthcare experience in Orlando. The clinic is modern and clean, the booking process is seamless, and the providers genuinely listen. They accept my insurance which made it stress-free.
I cannot say enough good things about BLISS Health. From the front desk to the medical staff, everyone treats you like family. The med spa services are top-notch and the wellness boosters work wonders!